Bristol Police Launch Facial Recognition with Oversight, Transparency

Published Date : 6/26/2025 

The Bristol Police Department in Virginia has introduced a facial recognition program that balances investigative efficiency with civil liberties. The initiative, using Clearview AI through LexisNexis, adheres to Virginia's strict regulations and emphasizes accountability, transparency, and safeguards against misuse. 

In a bold step toward modernizing law enforcement, the Bristol Police Department in Virginia has rolled out a facial recognition program that has drawn attention for its rigorous oversight and alignment with state regulations. This move places Bristol among a small group of agencies in the state leveraging biometric technology while prioritizing civil liberties and accountability. The program, which uses Clearview AI's algorithm via a partnership with LexisNexis Risk Solutions, is designed to enhance investigative capabilities without compromising privacy. n nBristol, a city with a population under 20,000 near the Tennessee border, has become a focal point for discussions around biometric policing. The police department’s approach stands out due to its detailed policy framework, publicly accessible documentation, and annual oversight mechanisms. Unlike many agencies that operate in secrecy, Bristol’s initiative reflects a commitment to transparency, a rare trait in an era where surveillance and privacy often clash. This model could serve as a blueprint for other jurisdictions navigating the complexities of facial recognition technology. n nThe facial recognition system in question was approved by the Virginia Division of Purchases and Supply, a process that requires algorithms to meet stringent criteria. Clearview AI, a company known for its controversial data collection practices, was selected after passing NIST testing with a 98% true positive accuracy rate and minimal demographic bias. However, the department’s use of the technology is tightly controlled, with officers only able to access it through a LexisNexis Accurint account. This setup ensures that searches are limited to specific investigative purposes, such as identifying suspects or missing persons. n nVirginia’s legal landscape has evolved significantly in recent years. In 2022, the state lifted its ban on facial recognition for law enforcement, replacing it with Senate Bill 741. This law mandates that agencies implement policies meeting or exceeding state standards before deploying the technology. Bristol’s program, governed by General Order 9-09, is a direct response to this framework. The 27-page directive outlines strict protocols, including annual audits, training requirements, and limitations on data sharing, ensuring the technology is used responsibly. n nChief Byron Ashbrook II, the police chief, emphasized that the system is not a tool for real-time surveillance or mass monitoring. Instead, it is intended to provide investigative leads for detectives. 

Frequently Asked Questions (FAQS): 

Q: How does the Bristol Police Department’s facial recognition program work?

A: The program uses Clearview AI’s algorithm through a LexisNexis partnership to analyze probe images, such as security footage or witness photos, and provide ranked matches. Searches are limited to specific investigative purposes and require authorization from two designated officers.

Q: What safeguards are in place to prevent misuse?

A: The program restricts access to only two officers, prohibits live surveillance, and mandates annual audits. All searches must align with 18 permissible use cases, and results are treated as investigative leads, not definitive identifications.

Q: Can facial recognition be used at protests or rallies?

A: No. The policy explicitly prohibits using the technology to surveil lawful activities. Any use during such events requires advance documentation and must be justified by an emergent threat.

Q: How is data handled and retained?

A: Images are stored only if part of an active investigation. Search logs are kept for two years but are not searchable. Data sharing with other agencies requires a memorandum of understanding and strict confidentiality protocols.

Q: What happens if someone misuses the system?

A: Unauthorized access or misuse can result in disciplinary action, criminal penalties (including a Class 3 misdemeanor), and potential legal consequences under Virginia state law. 

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