Discover how NPCI enhanced security and operational efficiency with BioEnable’s biometric time attendance and access control solutions. Read the full case study.
The National Payments Corporation of India (NPCI) is the central pillar of India's retail payment systems, responsible for operating key digital financial platforms such as UPI, RuPay, IMPS, BHIM, and FASTag. As an initiative of the Reserve Bank of India (RBIand IBA, NPCI powers India’s fintech backbone, managing trillions of transactions annually.
With its ever-growing digital footprint, NPCI's mandate demands non-negotiable uptime, multi-layered security, and fail-safe personnel access management—all while remaining fully compliant with RBI and CERT-In norms.
NPCI faced a critical requirement to ensure secure access management and accurate time attendance tracking across its multiple facilities. The existing manual or semi-automated systems were prone to inconsistencies, proxy attendance, and lacked centralized monitoring capabilities. Additionally, given the sensitive nature of financial operations, ensuring high-level physical security was essential.
BioEnable Technologies engineered and deployed a next-generation biometric access and attendance solution leveraging our UBio-X Series terminals powered by advanced fingerprint and facial recognition.. The solution included:
Biometric Fingerprint Devices at entry/exit points for secure access.
Real-Time Access & Attendance Dashboard: Centralized visibility across all NPCI facilities.
Multi-location Time Attendance Systems integrated into a centralized dashboard.
Encrypted Communication Channels: Ensuring tamper-proof, end-to-end data flow.
Role-Based Access Control (RBAC) to restrict physical entry based on department, hierarchy, and shift timings.
Customizable Alerts & Reporting Tools for real-time monitoring and compliance tracking.
Seamless Integration with HRMS for automated payroll processing and attendance logs.
1.Requirement Gathering & Site Assessment – Collaborative discussions with NPCI’s facility and IT teams to understand the infrastructure and employee workflow.
2.Tailored Architecture Design – Engineered to align with NPCI's internal security and operational workflows.
3.Pilot Installation – A test setup was deployed at the headquarters to validate the system’s functionality and user-friendliness.
4.Full-Scale Deployment – Devices and software were rolled out across all identified NPCI locations within a span of 6 weeks, coordinated meticulously to avoid operational disruption.
5.Training & Handover – Admins and facility staff were trained on daily operations, reporting tools, and system maintenance.
6.Post-Deployment Support – Dedicated support was provided for two months to resolve initial queries and ensure smooth system adoption.
98% accuracy in attendance recording, eliminating proxy entries.
30% improvement in administrative efficiency, through automation and centralized control.
Enhanced facility security by restricting unauthorized access with biometric verification.
100% Elimination of access card misuse
Positive employee feedback citing quicker entry, seamless identification, and reduced queue times.
Zero Security Breaches post-deployment
Compliance-ready audit trails that simplified internal and external reporting requirements.
BioEnable UBio-XÂ Face Biometric Face Terminals for indoor and outdoor use
BioEnable TimeTrack Software Suite
Access Management Controllers integrated with NPCI's physical security systems
Real-time Attendance Software for centralized attendance and access logs
API Integration with NPCI's HRMS and security infrastructure
NPCI selected BioEnable Technologies for our proven expertise, robust biometric hardware and customizable software solutions. Our track record in implementing secure and scalable biometric systems for government and enterprise clients across India positioned us as a trusted partner. Our ability to deliver a turnkey solution within tight timelines and ensure regulatory compliance was a key differentiator.
The successful implementation has opened avenues for further collaboration, including:
Facial Recognition Upgrades – For high-traffic, touchless access
Mobile Biometric Solutions – Attendance tracking for remote & hybrid teams
Visitor Management System (VMS) Integration – Unified guest security protocol
AI-Based Attendance Analytics – Predictive insights for workforce planning
SOC Integration – Unified cybersecurity and access control monitoring
The NPCI-BioEnable collaboration is a benchmark for biometric excellence in high-security environments. With its focus on compliance, scalability, and innovation, this implementation reinforces BioEnable’s role as the go-to biometric partner for India's critical financial and regulatory institutions.
“BioEnable has fortified NPCI’s secure access framework with intelligence, precision, and resilience – a true reflection of what the future of FinTech security demands.”