Published Date : 10/2/2025Â
The Cabinet of Ministers in Sri Lanka has approved the development of a 'Government Super App' to facilitate seamless access to government services through a unified digital platform for its citizens. Deputy Minister of Digital Economy, Eng. Eranga Weeraratne, highlighted that the existing fragmented system necessitates users to repeatedly enter information on various portals, face multiple authentication processes, and interact with different departments, leading to setbacks and inconvenience.
Still, there are government digital services that citizens don’t understand, and there is no central place for citizens to access them and know proper conformity between institutions. “This is why we launched the Super App, bringing many state digital services into the portal and an app for citizens to easily discover, start using, and engage with the government digital services,” Weeraratne explained.
The Southern Province has officially transitioned to the State Digital Payment System, known as GovPay. This online platform is designed to streamline digital transactions for government services. The system, which has onboarded 53 institutions, allows citizens and businesses to make payments securely and conveniently for various government-related services, including taxes, fines, utility bills, educational fees, and other charges, using banks and digital wallets.
The implementation includes payment processing capabilities for these 53 institutions, encompassing the three District Secretariats and all fifty Divisional Secretariats in the province. Additionally, backend user portals will be available for over two hundred and fifty authorised officers to manage and monitor these payments. The Ministry of Digital Economy will also provide training for these officers.
This initiative aims to enhance the digital transformation of government services in Sri Lanka, making it more accessible and user-friendly for citizens and businesses alike. The Government Super App and the GovPay system are significant steps towards achieving a more efficient and transparent digital governance model.Â
Q: What is the Government Super App?
A: The Government Super App is a unified digital platform developed by the Sri Lankan government to provide citizens with seamless access to various government services, reducing the need to interact with multiple portals and departments.
Q: How does the GovPay system work?
A: GovPay is an online platform that allows citizens and businesses to make secure and convenient payments for various government-related services, such as taxes, fines, utility bills, and educational fees, using banks and digital wallets.
Q: Which institutions are currently part of the GovPay system?
A: The GovPay system has onboarded 53 institutions, including the three District Secretariats and all fifty Divisional Secretariats in the Southern Province of Sri Lanka.
Q: What training will be provided for authorized officers?
A: The Ministry of Digital Economy will provide training for over 250 authorized officers to manage and monitor the payment processes and backend operations of the GovPay system.
Q: What is the main goal of the Government Super App and GovPay system?
A: The main goal is to enhance the digital transformation of government services in Sri Lanka, making them more accessible, user-friendly, and efficient for citizens and businesses.Â