Socure Boosts AI with RiskOS and Copilot Upgrades

Published Date : 7/1/2025 

Socure has launched new AI-driven features for its RiskOS platform, including Compliance Copilots and explainable machine learning tools. These updates aim to improve fraud detection, regulatory compliance, and internal efficiency for businesses. 

Socure, a leading provider of digital identity and fraud prevention solutions, has taken a major step forward in integrating artificial intelligence into its operations. The company recently announced a series of enhancements to its RiskOS platform, alongside the introduction of AI-powered Copilots designed to streamline compliance and risk management processes. These updates reflect Socure’s commitment to leveraging generative AI for real-world applications, particularly in the fight against evolving fraud threats. n nUnder its new 'AI Everywhere' strategy, Socure is embedding advanced AI models across its products and internal workflows. This includes explainable machine learning (XAI) systems, legal and compliance chatbots, and tools that help clients detect fraud more efficiently. The goal is to ensure that AI is not only powerful but also transparent and easy to use for teams in finance, healthcare, and other industries. 'At Socure, we believe AI should be responsible, explainable, and above all useful,' said Johnny Ayers, founder and CEO of Socure. 'These initiatives aren’t just experiments; they are foundational investments in the way we build, support, and deliver value for our customers.' n nOne of the key features introduced is GenAI Explainability, a tool that provides natural-language explanations for model decisions. This capability is now integrated into RiskOS and ID+ platforms, enabling fraud and compliance teams to understand and resolve cases more quickly. For example, in products like Sigma Identity Fraud and Synthetic Fraud, the tool surfaces top risk signals and stores each explanation immutably, creating audit-ready records. This not only speeds up workflows but also ensures compliance with regulatory requirements. n nIn March, Socure launched its Compliance AI Copilot, a generative AI assistant integrated into the Global Watchlist Screening and Monitoring solution. This tool reportedly reduces case-review times by over 90% by automating tasks such as sanctions checks, PEP (Politically Exposed Person) screenings, and false positive identification. The Copilot summarizes key match signals and explains outcomes, making it easier for compliance officers to act on critical data. 'This is a game-changer for teams dealing with high volumes of data and tight deadlines,' said a spokesperson for the company. n nInternally, Socure has also adopted AI to improve collaboration and efficiency. The company developed SocureBuddy, a generative AI assistant that provides instant access to company knowledge. This tool is designed to break down silos and foster cross-departmental communication. Building on SocureBuddy, the company also introduced LegalBuddy, an AI-powered legal guidance system. These internal tools highlight Socure’s broader vision of making AI accessible and beneficial for all employees, not just clients. n nTo further drive innovation, Socure hosted a company-wide AI hackathon earlier this year. Over 72 team members from 16 teams participated, using tools like PyTorch, Sagemaker, ChatGPT, and Google’s Gemini to prototype AI solutions. Projects ranged from auto-generated workflows to fully embedded hosted flows, with several ideas already incorporated into the company’s roadmap. 'The hackathon showed us how creative and resourceful our team is when given the right tools,' said Ayers. 'Many of these projects will shape the future of our products.' n nThe integration of AI into Socure’s operations is part of a larger trend in the digital identity and fraud prevention industry. As cyber threats become more sophisticated, businesses are turning to AI to stay ahead. Socure’s RiskOS platform, which combines biometric data with machine learning, is a prime example of how AI can enhance security while maintaining user privacy. The company’s focus on explainability ensures that AI decisions are not only accurate but also transparent, which is crucial for regulatory compliance. n nLooking ahead, Socure plans to expand its AI capabilities further. The company is exploring new applications for generative AI in areas like customer onboarding, identity verification, and real-time risk assessment. With the growing demand for secure digital solutions, Socure’s AI-driven approach positions it as a key player in the fight against fraud. 'We’re just scratching the surface of what AI can do,' Ayers added. 'Our goal is to make technology work smarter, not harder, for our clients and employees.' 

Frequently Asked Questions (FAQS): 

Q: What is Socure’s new AI strategy called?

A: Socure’s new AI strategy is called 'AI Everywhere,' focusing on embedding advanced AI models across its platforms and internal operations.

Q: How does the Compliance AI Copilot work?

A: The Compliance AI Copilot automates tasks like sanctions checks and PEP screenings, reducing case-review times by over 90% through natural-language processing and data summarization.

Q: What is GenAI Explainability?

A: GenAI Explainability is a feature that provides natural-language explanations for AI model decisions, helping teams understand and resolve fraud or compliance issues more efficiently.

Q: What is SocureBuddy?

A: SocureBuddy is an internal AI assistant designed to make company knowledge accessible, break down silos, and enhance collaboration among employees.

Q: What impact did the AI hackathon have on Socure?

A: The AI hackathon generated over 72 projects from 16 teams, with several ideas now part of Socure’s product roadmap, highlighting the company’s commitment to innovation. 

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