HID Global Broadens Biometric Offerings in Vietnam's Market

Published Date : 9/25/2025 

HID Global is targeting Vietnam's rapidly expanding market with the launch of its new face biometrics reader, HID Amico. This move aligns with the country's increasing demand for secure and privacy-first identity solutions across various sectors. 

HID Global, a leading provider of secure identity solutions, is sharpening its focus on Vietnam’s fast-growing market with the launch of its latest face biometrics reader, HID Amico. Vietnam holds strategic importance in HID’s regional expansion, driven by rising demand for secure, privacy-first identity solutions across sectors.

Speaking to Vietnam Investment Review (VIR), Christian Marcos, HID’s regional sales manager for the Philippines and Vietnam, highlighted the country’s significance. “Vietnam was chosen because of its rapid growth across sectors like transportation, real estate, and manufacturing where many global brands have set up operations,” he said.

Marcos noted that HID’s parent company, Assa Abloy, already operates two factories in Vietnam, and the country is emerging as a hub for innovation. He pointed to VinFast’s EV taxi service and government support for IT and engineering, emphasizing that this dynamic environment makes Vietnam an ideal market for HID to introduce trusted identity and secure access solutions while meeting international security standards.

At the Tech4Life 2025 exhibition in Ho Chi Minh City, HID unveiled the Amico reader, designed for multifactor authentication using face biometrics, cards, mobile credentials, QR codes, or PINs. Marcos highlighted HID’s proprietary Paravision algorithm as a key differentiator, enabling high-precision facial recognition while integrating with other access methods.

A longstanding partnership with Vietnam Smart Card Technology JSC has also bolstered HID’s presence. Marcos believes biometrics are becoming integral to daily life in Vietnam, noting that technology like cloud computing has become the norm and that biometrics will follow. “With proper policies and strong data protection, the market will increasingly embrace these [biometric] solutions,” he said.

This change is evident in Vietnam’s banking sector, as VinCSS released a report on the authentication experience in apps for the country’s banks. The industry-first report shows a “strong shift from traditional to modern authentication methods,” in the banking ecosystem in Vietnam. Biometrics now ranks as the most commonly used authentication method for high-risk transactions.

Vietnam’s National Assembly Standing Committee has reviewed a draft Law on ecommerce aimed at updating the country’s legal framework to match the rapid growth of online trade. Deputy Minister of Industry and Trade Nguyen Sinh Nhat Tan stated that Vietnam now ranks third in Southeast Asia by market size and fifth globally by growth rate. However, existing regulations (mainly Decrees 52 (2013) and 85 (2021)) lack the authority to address emerging challenges, such as counterfeit goods, intellectual property violations, and unregulated practices like livestream selling and affiliate marketing.

The draft law proposes mandatory seller ID authentication via VNeID for domestic sellers and legal documentation for foreign sellers. Identity verification is seen as a way to curb tax evasion and protect consumers, but there is caution over implementation to avoid burdening small traders or content creators.

Hanoi Metro has a pilot program introducing digital identity verification and biometric recognition across all 12 stations of the Cat Linh – Ha Dong urban railway (Line 2A). The trial covers 65 ticket gates and integrates multiple access methods, including chip-based ID cards, the Hanoi Metro mobile app, contactless metro cards, and international Visa payment cards. Eligible participants include senior citizens over 60, who ride free, and general commuters using single-use or daily tickets.

Vietnam also ran a biometric passenger authentication system at Ha Noi Station. The system verifies passenger identity using chip-based citizen ID cards linked to the national population database. VNR General Director Hoang Gia Khanh confirmed that integration with VNeID is underway, allowing passengers to use digital ID credentials without carrying physical documents. This will enable a fully electronic ticketing model across the national rail network.

The pilot phase from August 1 to 10 showed the system cut average ticket-checking time to just three to five seconds per passenger, nearly halving the time required by QR-based methods. The recognition success rate exceeded 98 percent, and passenger feedback was overwhelmingly positive, with 92 percent rating the experience as convenient or very convenient, especially during peak travel hours.

Vietnam is accelerating the development of a unified digital land database, assigning unique identifiers to more than 49.7 million land plots across all 34 centrally governed provinces. These digital codes are linked to the national population database, promising transparent land management, streamlined transactions, and improved public service delivery. Integration with tax authorities now allows automatic calculation of financial obligations, while a nationwide digital land-use status map is being compiled using ministry-provided software. Hai Phong was the first locality to submit its inventory, with 10 other provinces completing full commune-level approvals.

To ensure data accuracy, the Ministry of Agriculture and Environment has launched a 90-day campaign to cleanse and validate records. The initiative is seen as part of Vietnam’s digital transformation, aimed at creating a more efficient and transparent governance system. 

Frequently Asked Questions (FAQS): 

Q: What is HID Global's new biometric reader called?

A: HID Global's new biometric reader is called HID Amico, which is designed for multifactor authentication using face biometrics, cards, mobile credentials, QR codes, or PINs.

Q: Why is Vietnam important for HID Global's expansion?

A: Vietnam is important for HID Global's expansion due to its rapid growth across sectors like transportation, real estate, and manufacturing, where many global brands have set up operations. The country is also emerging as a hub for innovation with strong government support for IT and engineering.

Q: What is the Tech4Life 2025 exhibition?

A: The Tech4Life 2025 exhibition in Ho Chi Minh City is where HID Global unveiled the HID Amico reader. The event showcases the latest in technology and innovation, making it an ideal platform for HID to introduce its new biometric solutions.

Q: What does the draft Law on ecommerce in Vietnam propose?

A: The draft Law on ecommerce in Vietnam proposes mandatory seller ID authentication via VNeID for domestic sellers and legal documentation for foreign sellers. This is aimed at curbing tax evasion and protecting consumers while addressing emerging challenges in the ecommerce sector.

Q: How is Hanoi Metro integrating biometric recognition?

A: Hanoi Metro is introducing digital identity verification and biometric recognition across all 12 stations of the Cat Linh – Ha Dong urban railway (Line 2A). The system integrates multiple access methods, including chip-based ID cards, the Hanoi Metro mobile app, contactless metro cards, and international Visa payment cards. 

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