Kazakhstan's 2025 Tech Revolution: Advancing Digital Government and Service

Published Date : 7/16/2025 

Kazakhstan is rapidly transforming its public services through a robust digital government strategy. In 2025, the nation saw a surge in digital interactions, with over 26 million services accessed via eGov.kz, 45% through its mobile app, and 90% of government services now available online. The country is also advancing AI, biometrics, and supercomputing to solidify its digital leadership in Central Asia. 

Kazakhstan is making headlines with its bold push toward digital government, positioning itself as a regional leader in tech-driven public services. The country’s focus on digitizing government operations has led to remarkable growth in 2025, with citizens accessing over 26 million services through the national e-government portal and mobile app. This shift underscores a broader strategy to modernize public administration, reduce bureaucratic hurdles, and enhance citizen engagement through technology. n nOf the 26 million transactions, a staggering 12 million were conducted via the eGov mobile app, marking a clear trend toward mobile-first interactions. The eGov.kz portal now boasts 14.8 million registered users, with 270,000 new accounts added in 2025 alone. This growth reflects the increasing trust and reliance on digital platforms for everyday government tasks, from obtaining documents to filing taxes. The app’s success is further highlighted by its 11 million registrations, a 1.1 million increase since January, and its monthly active user base of 5.8 million. These numbers signal a cultural shift in how Kazakhstani citizens interact with their government. n nThe eGov platform’s Digital Documents section has been accessed over 41 million times, offering users 38 types of digital documents, including ID cards, driving licenses, and student IDs. This convenience has eliminated the need for physical visits to government offices, saving time and resources. For example, a citizen can now apply for a business license or renew a passport with just a few taps on their smartphone. The 90% availability of government services online has made Kazakhstan a model for digital efficiency, surpassing many global peers in accessibility and speed. n nBeyond standard offerings, Kazakhstan is rolling out innovative digital tools to address emerging needs. The Nomad Guard service, for instance, helps detect data leaks, while the 073/u medical certificate streamlines healthcare processes. Automated alerts for road hazards and the 

Frequently Asked Questions (FAQS): 

Q: What are the key achievements of Kazakhstan's digital government in 2025?

A: Kazakhstan saw over 26 million services accessed via eGov.kz, with 45% through its mobile app. The eGov portal now has 14.8 million users, and 90% of government services are available online, including digital documents and AI-driven tools.

Q: How has the eGov mobile app performed in 2025?

A: The eGov mobile app reached 11 million registrations, up 1.1 million since January, with 5.8 million active users monthly. It also saw 41 million accesses to its Digital Documents section.

Q: What new digital tools are being introduced in Kazakhstan?

A: Kazakhstan is rolling out tools like Nomad Guard for data leak detection, the 073/u medical certificate, automated road hazard alerts, and the "Law and Order" service for real-time police complaints.

Q: How is Kazakhstan advancing AI and supercomputing?

A: The country approved a National AI Development Concept through 2029, drafted an AI law, and launched Central Asia’s most powerful supercomputer in a Tier III–certified data center to support research and innovation.

Q: What is Kazakhstan's ranking in global digital governance?

A: According to the 2024 UN E-Government Development Index, Kazakhstan ranked 24th globally, surpassing China, Canada, and France, and leading digital governance in the CIS region. 

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