WARRANTY TERMS

WARRANTY

 

Warranty is offered by the OEM/Manufacturer of the product. BioEnable only represent the OEM/Manufacturer and operate a Service center on their behalf in India.

 

We make the product available as per the certification & warranty requirements put forward by STQC, UIDAI or other Government procurement agencies.

 

OEMs provide a Manufacturer Authorization Format where they make a commitment to the end-customer with regard to their products.

 

Our Service center in India operate with following terms & conditions on behalf of the OEM/Manufacturers

TERMS & CONDITIONS

 

The product is guaranteed to be free from defects in workmanship and parts in the warranty period. Defects that occur within this warranty period, under normal use and care will be repaired or replaced at our discretion, solely at our option with no charge for parts or labor.

 

BioEnable reserves the right to replace the Product or relevant part with the same or equivalent product or part, rather than repair it. Where a replacement is provided the Product or part replaced becomes the property of BioEnable. BioEnable may replace parts with refurbished parts. Replacement of the Product or a part does not extend or restart the Warranty period.

 

The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Trade Practices Act and similar state and territory laws.

 

The Warranty is transferable to a new owner, in the event of sale of the Product, provided the new owner has the receipt of purchase and the Product is still within the guaranteed period.

PROOF OF PURCHASE

 

This product has been manufactured to the highest quality standards and is warranted to the original purchaser or gift recipient only. This warranty is not transferable.

 

Please keep your purchase docket or receipt as proof of purchase and as proof of the date on which the purchase was made. The purchase docket or receipt must be presented with the warranty when making a claim under this warranty. If in the event the receipt of purchase is not presented, then this warranty is invalid.

SERVICE OR REPLACEMENT DURING THE WARRANTY PERIOD

 

In the event that this product is Dead On Arrival (DOA), the owner has 30 days in which to return the Product to the supplier or place of purchase for a new replacement. If the owner does not return the product within 30 days then the Product will be treated under normal warranty conditions.

 

Please ensure that the product is properly packaged so as to ensure that no damage occurs to the product during transit. Also make sure you have included an explanation of the problem.

GENERAL EXCLUSIONS AND LIMITATIONS

 

In the event that no identical Product is available for service repair, BioEnable has the right to replace the Product with a device of equal capacity, or offer the customer the choice of a Product upgrade which may incur an extra cost.

 

This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced. This warranty does not extend to accessories. This warranty does not cover manuals and packaging, line cords or wiring.

 

This warranty does not cover batteries or any other consumable item.

 

This warranty does not cover any defect caused by an accident, misuse, abuse, improper installation or operation,lack of reasonable care,unauthorized medication, loss of parts, tampering or attempted repair by a person not authorized by the distributor.

 

The warranty will not apply if the factory-applied serial number has been altered or removed from the Product.

 

The warranty will not apply if damage, malfunction or failure resulting from alterations, accident,misuse, abuse, fire, liquid spillage, ms-adjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories,exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the Product.

 

This warranty does not cover damage arising during transportation, installation or while moving the Product, or to any transportation costs of the Product or any parts thereof to and from the owner,unless otherwise specified in these warranty conditions.

 

The new owner should get the warranty card issued with the devices from previous owner and produce when claiming under warranty.

This warranty does not cover normal wear and tear of the Product or parts.

BioEnable excludes all other warranties, conditions, terms, representations and undertakings whether expressed or implied.

 

In case there is any change in the relationship between BioEnable & the OEM/Manufacturer the customer may contract the OEM directly for claiming the warranty.

FURTHER INFORMATION:

 

For more information about the company or other products made by Nitgen and Marketed by BioEnable, please visit our website – www.bioenabletech.com

Copy rights @ BioEnable Technologies created on 01st JAN 2011.

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