Published Date : 11/5/2025
There is now a certified option to ensure that client data handling by legal professionals in Canada will respect the highest standards of digital trust and security. This follows the achievement of the Digital Identification and Authentication Council of Canada (DIACC’s) Pan-Canadian Trust Framework (PCTF) certification by title insurance provider FCT’s Client ID Verification system.
The certification follows FCT’s adoption of Bluink’s identity verification app ID-Me, which uses selfie biometrics to match users to their ID documents, near the end of 2023. In an announcement, DIACC said the FCT Client ID verification system was certified against the PCTF’s Verified Person Component at LOA2 (Level of Assurance 2), and is necessary in adding security and trust to the way information within the legal profession is managed.
DIACC President Joni Brennan emphasized the importance of the certification in protecting the legal community as it tries to keep pace with the fast-changing technological landscape. “This achievement shows how trusted digital identity solutions can simplify compliance, strengthen security, and make digital services safer for everyone,” Brennan said.
With the certification, the FCT’s Client ID Verification, a quick, secure, digital solution designed to authenticate client IDs in minutes whether in person or online, will ensure personal data is managed, stored, and secured with the highest standards of protection, so that legal professionals can always move forward with confidence. It will also be useful in the handling of sensitive information, curb the risk of audit failures, and strengthen regulatory compliance.
FCT’s Vice President for data and strategy, Ryan Lambert, highlighted the significance of the certification. “FCT’s completion of the DIACC Pan-Canadian Trust Framework (PCTF) certification demonstrates our commitment to delivering best-in-class identity verification and fraud detection products that empower legal professionals to work with confidence,” Lambert said. “FCT’s Client ID Verification meets the highest national standards and delivers on our core brand promise of supporting legal professionals with secure digital workflows that drive efficiency and build trust with our clients at every step.”
The FCT Client ID Verification is described as a tool that facilitates Know Your Customer (KYC) and workflow processes. It reduces manual data entry and ensures smooth identity verification in a manner in which the data subject has complete control over their data. According to insights from DIACC, there has been a significant increase in client ID verification in the legal sector, with more than 700,000 verification transactions completed between October 2023 and October 2024.
The figure shows the growing demand for trusted ID verification services, even in highly regulated domains, as well as potential economic opportunities for Canada estimated at between $500 million and $1 billion across sectors. Per projections, the legal sector verification market signals huge prospects of economic prosperity if the success of Ontario is replicated in other provinces of the country, says DIACC.
Last year, ATB’s Oliu earned DIACC PCTF certification for the privacy component, becoming the first service provider to do so.
Q: What is the Pan-Canadian Trust Framework (PCTF)?
A: The Pan-Canadian Trust Framework (PCTF) is a set of guidelines and standards developed by the Digital Identification and Authentication Council of Canada (DIACC) to ensure digital trust and security across various sectors in Canada.
Q: What is FCT’s Client ID Verification system?
A: FCT’s Client ID Verification system is a digital solution designed to authenticate client IDs quickly and securely, whether in person or online, ensuring high standards of data protection and compliance.
Q: What level of assurance did FCT’s Client ID Verification achieve in the PCTF certification?
A: FCT’s Client ID Verification achieved Level of Assurance 2 (LOA2) in the PCTF certification, indicating a high level of trust and security.
Q: How does the FCT Client ID Verification system benefit legal professionals?
A: The FCT Client ID Verification system helps legal professionals manage and secure client data, handle sensitive information, reduce audit risks, and comply with regulations more effectively.
Q: What are the economic implications of increased client ID verification in the legal sector?
A: The growing demand for trusted ID verification services in the legal sector is estimated to bring economic opportunities worth between $500 million and $1 billion for Canada, with significant potential for replication in other provinces.