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FAQs -TimeScan |
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What is Log on/off feature?
Purpose of Time Attendance
recorder is to collect attendance log of employees which
include his ID, Time etc. There is one log created per
transaction. Logs are used to create time attendance
reports.
For Access control systems where purpose is not Time
Attendance or tracking, this feature can be put off. This
make it easy to manage the system and avoid management
work related to logs.
In case TimeScan is connected on network it will
immediately transfer the log to the server, else it has
memory to save logs in its memory (approx. 5000 logs) and
later transfer it to server when connected.
Terminal can be considered
as PC in a network . Hence all those limitations that are
applicable for PC in a network will be applicabe to
TimeScan .
In case of network,if "Active Hub" is used, the distance
upto which PC/TimeScan can be connected is approx. 100mts.
In case if the distance between server and TimeScan is
more then 100mts ,we can connect one more "Active Hub"
after 100mts to strengthen the signal.
If a PC is dedicated to TimeScan ,distance between PC and
TimeScan unit should be as less as possible .
TimeScan support 10 Base-T Ethernet network. TimeScan can
communicate with max. speed of 10Mbps which is more then
sufficient for its data transfer. Most computers today can
communicate with upto speed upto 100MBps.
Active Hub should be called standard Switch/Hub
For easy understanding, network administrators should
consider TimeScan as any other computer on network.
Also remember that in order to establish communication
with BioSecure Remote manager software an extra setting
called "Server IP" should be done in TimeScan. "Server IP"
means IP address of the server/computr on which BioSecure
Remote manager is installed.
Gateway: Gateway should be standard network gateway like
used in all your network computer settings. The
Server/Computer where BioSecure Remote manager is
installed is considered as Server and not as Gateway.
Time Scan is advanced Time
Attendance recorder and provide following communication
inputs and outputs:
1. RJ45 10 base-T Ethernet - communication port
2. Wiegand input for connecting any 26bit wiegand card
reader like RF proximity card readers
3. Wiegand output. In case you intend to install TimeScan
in existing RF proximity card network, wiegand output
provide you option to connect timescan output to
Controller. Hence you can achieve fingerprint security
without disturbing your existing network.
4. Relay and Door options: TimeScan provide NO, NC and
common contacts along with Door sensor and Door exit
button. Please note that in current production version,
the feature of Door sensor is de-activated internally.
There is a Jumper JP11 available near relay connector
which give 12VDC power supply to common of relay. This is
for connecting low-end electric strike and EM locks
without extra power supply. If jumper is removed, then NO,
NC and Common work like standard relay contacts and can be
used for multiple purposes. In case you are going to use
relay for anything other then low-end EM locks and
Electric strikes, you should remove JP11 Jumper else relay
circuit may get permanently damaged.
Fire Alarm sensor: TimeScan has alarm sensor input, where
it can sense the Fire alarm input and fire the relay so
that the door is open for fast exit.
Other inputs/outputs: There are few reserved
inputs/outputs in the system.
TimeScan is a Biometric
Fingerprint recognition based networked Time Attendance
System. TimeScan has inbuilt CPU, LAN network ports, LCD,
keypad, Fingerprint scanner, storage memory and software.
Hence it is nearly like a small computer programmed for
Recording Attendance of Employees.
TimeScan comes with Remote Manager software to be
installed on the server, which manage all TimeScan
terminals connected on a single network. Proper network
configuration of TimeScan and this software is required
for them to establish communication. This software is
always running in the background on the server and
continuously monitor all timescan terminals. This software
also allow you to configure and register Fingerprints in
TimeScan.
After installation, your HR manager or Administrator is
expected to prepare a list of all employees with their
numeric employee IDs. Once the list is prepared, each
employee is called one by one to the terminal and
registration is done using features available in TimeScan
menu. At the time of registration finger is scanned twice,
these can be same finger of two different fingers. You can
also give optional password to employees which they can
use in case they have problem verifying fingers. In case
you have connected external RF card reader to TimeScan,
you can also register and issue cards to your employees.
Once registered, employees can appraoch the terminal,
enter their employee ID from keypad, press enter, or show
their card and then place finger on the scanner for
verification. In case number of employees are less then
250 you can also use 1:N matching, where you just press
enter and place finger. But 1:N mathcing should be only
used in case you do not have rejection problems and
employee fingers verify easily.
TimeScan is very powerful system and can support 1:N
matching for upto 1000 users in few seconds but 1:N
matching is optional feature and is not recommended for
factory or labour environments.
On successful verification a transaction log is generated
which include employee ID, terminal ID, date and time.
This transaction log is instantly sent to the server.
Server maintains database of logs from all timescan
terminals which can be used by Time Attendance
software(available saperately) to generate TimeAttendance
reports.
TimeAttendance reports can be further used with Payroll
software(not supplied) to generate monthly payroll.
When Registering Users with
Fingerprint option through RM Software, and you recieve
following Message
"Device Open Failed ! - NBioAPIERROR_DEVICE_OPEN_FAIL[0]"
This indicates whether the Hamster (USB Based Fingerprint
Device) is Either Not Connected or not functioning.
If Hamster is not Procured with TimeScan, Please do the
Registration from TimeScan itself and then Propagate data
to other terminals (Refer to TimeScanUserGuide for more
details)
If you have Connected Hamster to the USB Port, Check the
following
1. Click on “Start” >> “Run” and type “SGD.exe” à
Press Enter to run this Diagnostic utility
2. Click on “Image” tab
3. Press “Init” Button (After pressing this button
STATUS BAR Shud reflect Success message, Otherwise the
Device is not Working)
4. If step 3 is a Success, then click on “Capture”
button to test the Image captured by Hamster (Fingerprint
Device).
a. If the terminal
/TimeScan is used in SO (stand alone ) mode ,there is no
need of hamster for registering user’s.
b. If the terminal is used in NL/NS mode and user
registration is taking place at server end ,, then we will
require hamster connected to the server PC.
Note: Hamster will only be required if “FP” option
is used for authentication
You can change the IP
address of the terminal without reinstallation or
rescanning of the employee fingers & your monthly
attendance data will also remain as it is .
How to change/edit the IP address at terminal end and
server end is clearly explained in "TerminalUserManual.pdf"
"softwareUserManual.pdf". These pdf files are
present in the "Bioenable CD" in "Guide" folder or u can
also download these files from our website:-
http://bioenabletech.com/downloads/timescan/
You will have to take care about following things:
1. Change the IP Address of Terminal with
appropriate Subnet Mask, Do remember to put Gateway IP
Address in case of Multiple LANs, By default Gateway IP
Address is 0.0.0.0.
2. It will be important for u to change the Subnet
Mask accordingly.
3. Plz check the IP address of the server entered
in Terminal is same as the IP address of server , if not
plz enter the correct IP address at Terminal End.
4. If you are going to use afirewall,it might
happen that the port required for the terminal get
blocked.(default port number : 05251),so make sure that
the port on which the Timescan is running is free & not
blocked or used by any other device.
NOTE: Changing IP address does not delete the User Data
from the Terminal, If U Change the "Terminal ID" then only
the User and Log data will be deleted from the Terminal.
It is observed that in cold
season, Fingerprint skin develop many abnormalities which
can lead to much higher rejections of the fingerprints on
terminals. This will effect use of fingerprint terminals.
Effect is expected to be different in different places. In
north Indian it is expected to be more.
Dry skin: Finger skin become dry and hard, In order to
prevent inner parts of body from cold, the outer skin
become dry. Dry skin can develop lot of abnormalities like
skin peeling, skin cracks, white dead skin on surface etc.
This lead to deformation of many minutiae points on the
finger and scanned image of finger can go under unexpected
changes beyond the capabilities of fingerprint algorithms
to handle them.
This will lead to lot of rejection of fingers. This can be
handled in following ways:
1. Re-register/update the fingerprint of the user.
On re-registering the deformations will be neglected by
fingerprint algorithm and new visible minutiae points will
be registered.
2. In case the skin problem is severe with the
finger being used, then you can change the finger itself
to some other one.
If the skin peeling and new dead skin keep developing
multiple re-registration would be required.
Deactivating/deleting the
users permanently and temporarily are two different things
, which can be achieved only if the terminal is in NL
mode. In SO mode the feature of temporary deletion is not
possible.
Deleting users from terminal database is called as
temporary deletion .Deleting users from server database is
called as permanent deletion.
Temporary Deletion:- If such is the case
then this can be achieved as follows
1. Go to remote manager software
2. From the information management window select
"Terminal Management "
3. From the list of terminals select the terminal
from which u want to delete the users temporarily.
4. Right click on that terminal
5. From the pop up menu select "properties"
6. In the properties window u will find the list of
submenu
7. From this submenu select "Users list"
8. You will see the users present on that
particular terminal.
9. To delete bunch of users ,click on the "Change"
button
10. A window having two grids will appear in front
of u.
Note: The list of users present in upper grid
indicates the users available in server database but not
in terminal database , while the list of users that
appears in lower grid indicates the users present in
server as well as terminal database.
11. Select the users u want to delete from the
lower grid. More then one user can be selected by pressing
the shift key on your keyboard.
12. After the users are selected click on the
delete button .
Note:- when the deletion process is completed u
will see that those deleted users will appear in the upper
grid & not in the lower grid.
13. In future if it is decided to reactivate those
users then follow the above mentioned steps from 1 to 10
and then follow step 14
14. Select the users from the upper grid and click
Add button .after the process of adding is completed u
will find those added users will appear in the lower grid
Permanent Deletion:-
1. go to information management window
2. select the User management from the list.
3. from the list of users select the users u want
to delete permanently.
4. right click , a pop up window will appear from
which select "delete" option.
This message occurs only
when the users information mismatch is present between
terminal and server.
In this case use"Run Synchronization"
utility.To run this utility go to
Remote Manager>>Information Management Window >> Terminal
management >> Select the terminal which is giving this
message >> right click on that terminal >> from the pop up
menu select "Run Synchronization"
A comparison window will appear in front of u ,showing the
list of users ID present in terminal on one side while the
other side will contain the list of users ID persent on
server side.You will also find that some of the users are
marked/checked on the server side.Users to be modified are
shown with check marks on both side lists.Users to be
deleted are shown by check marks on terminal user
list.Users to be added are shown by check marks on server
user list.
Now click on Synchronize button to synchronize the users.
If admin forgets his
password and if password was made must at the time of
admin registration, and the terminal is being used in SO
mode, then there system needs to be sent to BioEnable in
Pune for factory initialization. in case of NL mode, it is
possible to load one more admin in the terminal from
server and start using it, or we can also reset the
password of the existing admin from server.
Hence it is recommended to always use TimeScan in NL mode
and avoid SO mode as far as posible.
WAN yes it is possible to
run TimeScan in WAN network. Gateway of the TimeScan must
be configured properly as per WAN network requirements. If
done properly it should be also possible to connect
TimeScan on the internet. Firewalls are the major problems
as TimeScan uses non-standard ports for communication
which might be banned in your firewall.
In case you think you have any corporate networking
related issues, you are first suggested to test TimeScan
using acrossover lan cable directly with your PC. Do not
tamper with the unit or network connector, this may damage
the unit.
TimeScan is advanced network
capable device and has inbuilt ethernet . TimeScan act
like a network device and can interact directly with the
server if available in the same network, else it can also
communicate through gateway. TimeScan use winsock TCP/Ip
connection directly with the serer using its own
proprietary TCP/Ip enabled communication protocol on
non-standard ports. In case these ports are banned in your
firewal, it may not be able to communicate with server.
Server client architecture is very useful as you can
control all functionalities of the device from the network
itself. it also give centralized management architecture
useful for large corporates.
TimeScan can be used in large corporate networks and
integrated with existing systems.
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